What Should Senior Leaders Look for in Communication Skills Training?
Why does communication skills training look different for senior leaders? Communication skills training has a problem. Most of it is designed for the wrong audience. The dominant model in the market was built for general professional development. It covers listening, clarity, giving feedback, running meetings. Useful at some level, but not designed for the conditions […]
How Often Should Executives Take a Media Training Refresher?
In today’s media environment, executives are increasingly visible. CEOs, senior leaders, government spokespeople and subject matter experts are regularly asked to explain decisions, respond to developments or provide industry commentary. In Melbourne and across Australia, interviews with journalists can occur across television, radio, podcasts, livestream platforms and digital news outlets. These interactions often happen quickly […]
Senior Leader Media Interviews – Why Executives Struggle With Them, Even When They’re Confident Speakers
Senior Leader Media Interviews Senior leaders are rarely short on confidence. They brief boards, lead town halls, speak at conferences, and manage high-stakes conversations daily. On paper, many are excellent communicators. Yet place those same leaders in front of a journalist and performance often drops fast. This disconnect is one of the most common and […]
Building a Strong and Effective Workplace Communication Culture
In today’s complex and fast‑moving business world, communication is more than a soft skill – it is the foundation of the workplace and its culture. A communication‑driven workplace culture shapes how employees collaborate, how leaders inspire trust, and how organisations adapt to change. Without it, even the most talented teams struggle with disengagement, misalignment, and […]
Why Every Organisation Needs a Crisis Communication Plan
What is a crisis communication plan and why does every organisation need one? A crisis communication plan is a structured strategy that outlines how an organisation will communicate during high-stakes incidents that threaten its reputation, operations, or stakeholders. These may include cyberattacks, operational disputes, natural disasters, executive or employee misconduct, product failures, social media backlash, […]
From Panic to Poise: How Crisis Communication Training Builds Long-Term Influence
In today’s 24/7 news cycle and digital-first media landscape, crises can erupt without warning, placing leaders under intense public scrutiny. Whether it’s a sudden regulatory investigation, a product failure, a political hearing, or a social media backlash, how an organisation’s leaders communicate in these critical moments can define their reputation for years. The difference between […]
Presentation Nerves – How To Manage Them
Why Do I Get Presentation Nerves? Delivering an executive presentation is one of the most high-pressure moments in a professional’s career, particularly for those in senior roles across government and corporate Australia. Whether you’re speaking to a boardroom of stakeholders, delivering a virtual town hall, or presenting to other high-level agencies, presentation nerves can surface […]
Building Strong Stakeholder Relationships
Effective stakeholder relationships are built on trust, transparency, and consistent communication. Here’s how to strengthen them: ✅ Listen Actively: Understand their concerns and priorities.✅ Communicate Clearly: Provide timely and transparent updates.✅ Engage Regularly: Foster open dialogue through meetings, surveys, and feedback channels.✅ Show Accountability: Acknowledge mistakes and demonstrate corrective actions.✅ Deliver Value: Align your actions […]
Staying Professional in a Media Interview
In high-pressure media interviews, how you conduct yourself is just as important as what you say.
Strategies for Tailored Stakeholder Engagement & Identifying Key Audiences
To ensure effective stakeholder engagement, you must take the time to understand your stakeholders and adapt your corporate communication strategies to suit each of your stakeholder group’s needs. Here are some practical steps to improve your stakeholder engagement: Identifying Stakeholder Types It may help to apply three key attributes to help you identify and prioritise […]
Do Not Use “To Whom It May Concern” in Stakeholder Communication
It is no secret to any senior executive, leadership team member or aspiring executive that stakeholder communication, engagement and relations are critical to the success of any organisation, company, association or project. Especially during issues and crisis management. In the business world that you are living in today, effective stakeholder communication is no longer a […]
How to Open Your Executive Presentation with Presence and Power
Our comprehensive guide to executive presentations Watch this video and see how you can captivate people this year from the start of every presentation or speech you do. Our video shows you the best ways to open a presentation for instant attention and engagement. First impressions matter, make yours unforgettable! For 16 tips on crafting […]
6 Steps to Fix Mistakes in a Media Interview
Making a mistake during a media interview can feel troubling, but it doesn’t have to throw off your message or credibility. Whether it’s a misstep in phrasing, an inaccurate fact, or a response that didn’t land as intended, knowing how to address and correct errors gracefully is a vital skill for anyone facing the press. […]
Which Aspect of Online Presentation Do You Find Most Challenging?
Online presentations come with their fair share of challenges, and our recent poll highlights the top two: mastering on-camera presence (33%) and managing the technical side (33%)! Keeping your audience engaged and creating clear, varied content aren’t far behind, each with 17% of the votes. Struggling to keep your audience hooked during an executive presentation? […]
Is Your Audience Not Engaged in Your Executive Presentation?
The opening moments, in just a few seconds or minutes, set the tone for your executive presentation and determine whether your audience leans in or tunes out. It is easy to fall short of capturing immediate attention, as we noticed in this video of a clearly knowledgeable man of authority and expertise as an example. […]